Effective Date: December 2024
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, upload pattern files, or contact us for support.
Personal Information
- Email address (for account creation and communication)
- Username (for account identification)
- Payment information (processed securely through Stripe)
Pattern Files
- DXF files you upload for conversion
- Generated PDF files (temporarily stored for download)
2. How We Use Your Information
- To provide and maintain our pattern conversion service
- To process your payments and manage your credits
- To communicate with you about your account
- To improve our services and develop new features
- To comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We share information with trusted service providers who assist us in operating our website:
- Payment Processors: Secure third-party payment providers to process transactions
- Email Services: Transactional email providers to send account notifications
- Analytics Providers: Privacy-focused tools to understand website usage without tracking personal identities
- To comply with legal requirements or protect our rights
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
5. Data Retention
- Account information: Retained until you delete your account
- Uploaded files: Automatically deleted after 24 hours
- Generated PDFs: Automatically deleted after 2 days
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Withdraw consent for data processing
7. Contact us
If you have questions about this Privacy Policy, please contact us at agne@gijahub.com
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.
